OSTEOPATHY IS CONSIDERED AN ESSENTIAL SERVICE AND WE ARE ALLOWED TO REMAIN
As a result of the latest 6 week lockdown restrictions imposed on metropolitan Melbourne, we would like to advise that at this stage we will remain open. We will be monitoring the case numbers of the local government area of Boroondara, and using this as a guide as to the safety of remaining open. If these numbers spike then we will have no hesitation in closing. We would like to reiterate that we are taking every procaution possible to ensure your safety.
A ONLINE PRE-APPOINTMENT COVID-19 SCREENING QUESTIONNAIRE
Once you have booked an appointment, there will be a link in the appointment confirmation/reminder email to our online pre-appointment COVID-19 screening questionnaire. You will be asked a series of questions relating to COVID-19 to assess if it is suitable for you to attend the clinic. This must be completed prior to your appointment and failure to complete this form will mean we will be unable to treat you. We also request that once completed, if any of your answers change prior to your appointment, you must notify us immediately.
Discretion will be taken if you are over 65 years or have any serious or long-standing health concerns; with the preference to be a Telehealth appointment instead. However, if you are well and of good health then your appointment will take place as normal.
ATTENDING YOUR APPOINTMENT
We request that you arrive at your appointment time and no earlier; if you are early, we request you simply wait in your car. Once you arrive, we request you go straight to the bathroom and wash your hands thoroughly. We will take you in for consultation once this has occurred.
We believe and are satisfied that these measures are appropriate and thorough to ensure health and safety. As the situation changes, we’ll evolve too, with the priority being your well-being. We will have no hesitation in closing the clinic again should infection rates spike.
Please let us know if you have any concerns or questions.